What will my stylist address in the consultation?

Our stylists are trained to give full transparency to our clients during the consultation component of each appointment, and we ask the same of our clients! The stylists need to know a full and complete colour history of the hair in order to understand what we are dealing with, and give you the best standard of service possible.

In cases where the expectations of the client are beyond what may be achievable in one session with us, we will endeavour to offer alternatives that are still of a high, beautiful standard until we can next see you. In cases where poor quality products have been used prior to your appointment, the need for a clarifying treatment and Olaplex may be recommended to ensure we can deliver the required results.

Your stylist will also recommend appropriate home care products, toning products, and rebooking recommendations which will best help us maintain your colour. We always aim to educate our clients in a kind, honest & transparent way, so that we are able to come to a shared understanding with what is possible in regards to the science of hair. We make no judgement based on previous hair care regimes, and we do our best to ensure that our clients can take home products that enable them to have beautiful hair beyond the salon!