Skip to main content

What will my stylist address in the consultation?

Our stylists are trained to give full transparency to our clients during the consultation component of each appointment, and we ask the same of our clients! The stylists need to know a full and complete colour history of the hair in order to understand what we are dealing with, and give you the best standard of service possible.

In cases where the expectations of the client are beyond what may be achievable in one session with us, we will endeavour to offer alternatives that are still of a high, beautiful standard until we can next see you. In cases where poor quality products have been used prior to your appointment, the need for a clarifying treatment and Olaplex may be recommended to ensure we can deliver the required results.

Your stylist will also recommend appropriate home care products, toning products, and rebooking recommendations which will best help us maintain your colour. We always aim to educate our clients in a kind, honest & transparent way, so that we are able to come to a shared understanding with what is possible in regards to the science of hair. We make no judgement based on previous hair care regimes, and we do our best to ensure that our clients can take home products that enable them to have beautiful hair beyond the salon!

Ready for a new look?

A five star salon experience

Indulge yourself and your hair with people who are passionate about making you look great and feel fantastic.
Star Rating from Rachael Scott
17 July 2026
My first visit after lots of research for a hairdresser close to my work who could be really efficient with time. Jess did not disappoint, full head of foils, lovely head massage and blow dry in 2.5 hours. And my hair looks amazing. Highly recommend.
Star Rating from Nicole C
6 July 2026
Brodie does my hair. I don’t need to tell him what to do I trust him and it’s always perrrfect ! Everyone is so professional and lovely. The salon is gorgeous, such a relaxing space to be every 5 weeks 🥇
Star Rating from Pat Jordan
3 July 2026
I had an excellent experience with Luke at Luxe Conception Hair Salon. He transformed my medium-to-long hair into a stylish 90s-inspired bob with beautiful, voluminous layers, and he understood exactly what I was asking for. The result was even better than I had imagined.Luke is a fantastic communicator; friendly, personable, and genuinely attentive throughout the appointment. He also took the…
Star Rating from Charmaine Lubbe
19 June 2025
Patrick is fantastic as always. Thank you to the Luxe team as well . My hair always looks great. And it's a great experience.
Star Rating from Shabnam Ighani
2 July 2026
⭐⭐⭐⭐⭐Absolutely the best haircut I've had in years! The attention to detail was incredible, and the style turned out even better than I imagined. I left feeling confident and have received so many compliments since. Thank you, Luke, for your talent, professionalism, and amazing work. Highly recommended!
Star Rating from Emanuela Caruso
25 June 2026
I just wanted to share some feedback about my recent visit.The service from all staff was exceptional — everyone was welcoming, engaging, and genuinely friendly.Nas, who washed and blow-dried my hair, was especially lovely. She made me feel very comfortable and was easy to talk to throughout. She also demonstrated excellent knowledge of my hair, taking the time to carefully assess it and reco…
Star Rating from Maria Moggian
23 June 2026
Have been coming to Luxe for years. Jen is professional, friendly, and highly skilled. I'm so happy with my haircut and color.
Star Rating from Jacqui Trusler
19 June 2026
I had an absolutely fantastic experience at Luxe Concept Salon in Chatswood Chase. From the moment I walked in, the team made me feel welcome and looked after. You are looked after here by all staff.A special thank you to Luke, who truly worked his magic on my hair. He took the time to understand exactly what I wanted, offered expert advice, and delivered results that exceeded my expectations…
Star Rating from Teny Aghamalian
18 June 2026
Bella was fantastic, she was thorough, detail orientated and efficient.
Star Rating from TLee
17 June 2026
I was looking for a new salon that used the same products when my trusted stylist closed his business and found Luxe Concept Salon at Chatswood. I didn’t need to look any further as both Jen and Luke have been excellent. I have been really pleased with both the cut and the highlights. Whilst Chatswood is a bit out of area for me, the travel is worth it for this salon.
Star Rating from Smile Forever
13 June 2026
I did my nanoplasty with Mariana and a couple of months later my hair is still amazing, smooth, frizz free and easily manageable. It saves me so much daily styling time! Mariana is very skilled, she took time to explain the process and is very friendly, such a gem!